The Finance sector is one of CCW’s 10 high-demand sectors. For each of these high-demand sectors, a CCW Sector Leader develops and supports the implementation of a strategy to meet the workforce needs of employers in their sector through targeted expansion and development of career connected learning programs.
The CCW Sector Leader for Finance is the Washington Bankers Association. (Primary contact: Duncan Taylor, SVP/Chief Operating Officer: duncan@wabankers.com)
Employers in the Finance sector share these themes related to workforce development:
- Employers have noted that new employees may lack the ability to clearly articulate complex financial concepts or communicate effectively with clients, leading to misunderstandings or dissatisfaction.
- Employers have described issues with new employees who resist the regulatory and legal restrictions around client communications.
- Finance sector jobs often require employees to analyze complex problems and develop thoughtful and innovative solutions. Employers have intimated that new hires often struggle with critical thinking and problem-solving skills.
- Employers observe a lack of “grit” in many new hires, leading to high job turnover and challenges in filling certain high-need but challenging roles.
Employers in the Finance sector indicate these occupations are high-priority for the expansion or development of education and training programs to meet their hiring needs:
- Client Relationship/Personal/Universal Banker
- Credit Analyst
- Branch Manager
- Customer Service Representative
Interested in learning more about the career connected learning programs that can help meet these needs? You can see a brief overview here. Take a look at the full 2024 Finance sector strategy for more detailed information and recommendations.
For more information, please reach out to the Sector Leader using the contact information above. You can also access the original 2023 Finance sector strategy here, which provides more detailed data and information about the sector.